Terms of Service

Last Updated 08/12/2026

These Terms of Service ("Terms") govern your access to and use of the website, patient portal, scheduling tools, and text messaging program offered by Evolve Mind Wellness ("Evolve Mind Wellness," "we," "us," or "our"). By visiting our website, submitting a form, scheduling an appointment, or opting in to receive text messages from us, you agree to these Terms. If you do not agree, please do not use our website or services.

These Terms should be read together with our Privacy Policy and, for current patients, our Notice of Privacy Practices. Nothing in these Terms is intended to modify the clinical or professional terms of care described in your patient intake and consent-to-treat documents.

1. Use of Our Website and Services

You agree to use our website and services only for lawful purposes and in a manner consistent with their intended use — including scheduling appointments, requesting information, and communicating with our practice. You agree not to:

  • Submit false, misleading, or fraudulent information through our forms or scheduling tools

  • Attempt to access another patient's records or account

  • Use our website or systems to transmit harmful code, spam, or unauthorized advertising

  • Interfere with the normal operation of our website or communication systems

2. Text Messaging (SMS) Program Terms

Text messaging is optional and is never a condition of receiving care or any service from Evolve Mind Wellness.

2.1 Enrollment and Consent

By providing your mobile number and opting in — through an intake form, our website, over the phone, or in person — you agree to receive recurring SMS/MMS text messages from Evolve Mind Wellness related to appointment reminders, scheduling, intake follow-up, billing, and general practice communications. You represent that you are the account holder or authorized user for the mobile number provided.

2.2 Message Frequency and Cost

Message frequency varies based on your appointments and account activity (approximately [X] messages per month). Message and data rates may apply based on your mobile carrier and plan. Evolve Mind Wellness is not responsible for carrier charges.

2.3 Opting Out (STOP) and Getting Help (HELP)

You may cancel text messaging at any time by replying STOP. You will receive a one-time confirmation that you have been unsubscribed; no further messages will be sent unless you opt back in. Reply HELP for assistance, or contact us at [office phone number] or [office email].

2.4 No Clinical Content by Text

Text messages are used only for administrative and scheduling purposes. We do not transmit Protected Health Information (PHI) or clinical details via SMS. Please do not send sensitive clinical or emergency information by text — for clinical questions, contact our office directly, and for emergencies, call 911 or go to your nearest emergency room.

2.5 Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages. Supported carriers may vary and coverage is not guaranteed in all areas.

2.6 Data Use

Use of your mobile information in connection with this SMS program is governed by our Privacy Policy. As stated there, text messaging opt-in data and consent are not shared with third parties for their own marketing purposes.

3. Fees and Payment

Fees for services are disclosed at the time of scheduling or during intake. Payment is due according to the terms provided at check-in or in your patient agreement. Unpaid balances may be subject to standard collections practices as described in our billing policy.

4. Intellectual Property

All content on our website — including text, graphics, logos, and design — is the property of Evolve Mind Wellness or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from this content without our prior written permission.

5. No Medical Advice Disclaimer

Content on our website is provided for general informational purposes only and does not constitute medical advice or establish a provider-patient relationship. A provider-patient relationship is established only after formal intake and consent-to-treat procedures are completed.

6. Limitation of Liability

To the fullest extent permitted by law, Evolve Mind Wellness and its owners, employees, and contractors shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website, scheduling tools, or text messaging program, including delayed or undelivered text messages, technical failures, or third-party carrier issues.

7. Governing Law

These Terms are governed by the laws of the State of Colorado, without regard to conflict-of-law principles. Any disputes arising from these Terms shall be resolved in the state or federal courts located in Denver, Colorado, unless otherwise required by law.

8. Changes to These Terms

We may revise these Terms from time to time. The "Last Updated" date at the top reflects the most recent revision. Continued use of our website, services, or text messaging program after changes are posted constitutes acceptance of the updated Terms.

9. Contact Us

Evolve Mind Wellness

1660 N Lafayette St Ste 6

Denver, CO 80218

Phone: 415-991-3831

Email: admin@evolvemindwellness.com